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Q:

If a customer does not get satisfactory responses from the bank regarding his complaint he can approach the banking ombudsman with in how much time?

  • 1
    15 days
  • 2
    10 days
  • 3
    1 month
  • 4
    2moths.
  • Show Answer
  • Workspace

Answer : 3. "1 month"
Explanation :

File a complaint with your bank and not the banking ombudsman (BO) offices. Step 2: If you don't receive a response within 30 days or it is not satisfactory, approach the ombudsman. Escalate complaint within a year of receiving reply or a year and month of making representation.

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