Which of the following BEST describes a Service Desk?5
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Q: Which of the following BEST describes a Service Desk?
- 1A dedicated number of staff handling Incidents and service requeststrue
- 2A process within Service Operation providing a single point of contactfalse
- 3A dedicated number of staff handling service requestsfalse
- 4A dedicated number of staff answering questions from usersfalse
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- Workspace
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